20% off all T-Shirts. Limited time! Use offer code: Geekattire2019

FAQs

/FAQs
FAQs2018-07-13T14:10:44+00:00
I received my order and it is incorrect! What do I do?2018-07-13T14:30:42+00:00

Please email info@geekduds.com as soon as possible with your order number and an image or detailed description of the incorrect item(s) you received.

Do you accept designs from third parties?2018-07-13T14:28:31+00:00

We currently are not accepting customer designs. But stay tuned! We plan to open up the website to user submitted designs in the future! We know you have awesome, creative ideas and want you to join the geek design community.

How long does shipping take?2018-07-13T14:25:43+00:00

Your orders are very dear to us. It’s very important for us make sure that you get the things you ordered. That’s why we take this with the utmost seriousness.

We take about 2-7 business days to create apparel products (t-shirts etc.) and 2-5 business days for non-apparel (posters etc.) products. Then add the shipping days below.

97% of our orders are shipped within 5 business days. More than a half of our orders are shipped within 3 business days or less.

Estimated shipping times:
USA: 3-5 business days
Canada: 5-10 business days
International: 10-20 business days

What is your returns and exchanges policy?2018-07-13T14:24:36+00:00

Geekduds products are printed on-demand, when you order it. If there is an error on our part (we send you the wrong shirt, design, size, color, etc), we will exchange the item for the correct one. We cannot accept returns if the order was correctly fulfilled.

Returns Procedure

1. Email to us at info@geekduds.com to let us know what the issue is.

2. We make sure to reply within 24 business hours. We’ll provide instructions for the returns procedure.

What materials are used for your t-shirts?2018-07-13T14:31:49+00:00

We only use super-soft tees from Bella + Canvas or Anvil.  Most wholesale t-shirts are made using carded open end cotton. Bella + Canvas tees and Anvil tees are made using only 100% superior combed and ring-spun cotton fabric.

Can I use a credit card?2018-10-17T19:43:24+00:00

Yes, you can use a credit card! All major credit cards are accepted. Currently our payment processor is Stripe, one of the most-used, and most-secure online processors in use today.